• We provide a “Medical Home.”
The patient develops a continuous relationship with a personal physician, and feels welcome to contact this office first—no matter what the problem. . .for comprehensive care. That personal physician leads a team of skilled and caring people who collectively provide most care the patient requires using a “whole person” approach; and who orchestrate most other care patients need not available through our office.

• The whole family gets to know the same doctor.
Unless patients request otherwise, all the members of a family or household establish with the same personal physician, regardless of age, gender, or medical condition.

• We listen.
Patients want to be heard—and we know that. Inviting patients to fully express their concerns, ask questions, and really let the doctor know what’s on their mind, enables us to do a better job.

• We explain.
Patients want to be involved. They want to know what the doctor thinks, and to hear what options there are to consider. They want to understand. Helping them do so not only takes a doctor who is capable of explaining and “translating” medical material into simpler terms, but it also takes more time than most doctors can afford. We meet this challenge head-on every day. We’re known for our emphasis on teaching.

• We take “Wellness and Prevention” seriously.
While the idea that “it is better to prevent health problems than to treat them” is simple, Preventive Health Care can become quite complex. Some preventive measures can, themselves, cause harm. Still others are so expensive or so unpleasant that their value is questionable. We strive to help our patients implement customized preventive strategies uniquely appropriate for them.

• We’re in your corner.
Since medical science is often quite difficult to understand, and because the health care system can sometimes seem even more confusing, we consider it our duty to represent our patients’ best interests in orchestrating and coordinating health care which involves or providers or entities.

• “High Tech” vs. “High Touch”: It doesn’t have to be just one or the other.
Patients should not have to choose between “human warmth” and “modern medical technology.” Our doctors believe that continuing to know & learn the newest medical science does not have to require forgetting traditional “beside manner!”

• Here when you need us.
We take “access to care” seriously. We strive to be available to see patients when they feel the need to be seen, including same-day appointments.

• We strive to stay on time.
Your time is valuable, and we respect that.  Rendering excellent medical care is very different than selling french fries, and patients respect that, too. We work with our patients to start on time and to stay on time.

• The same doctor who you see at the office can care for you in the hospital.
Each of our physicians is on staff at Munroe Regional Medical Center and Ocala Regional Medical Center.

• “One stop shopping.”
When patients need another doctor or facility, we do arrange for that. But many are often pleasantly surprised at the breadth and scope of the services available right at our office, from X-Rays and ultrasounds to skin cancer or vasectomy; from stress tests and blood tests to the treatment of depression or heart failure. That’s rare these days.

• We don’t quit at quittin’ time.
We’re available by telephone for things that can’t wait until regular office hours.

• Male and female providers available.
We haven’t met a patient yet with a gender preference we couldn’t deliver.

• We keep it clean.
We’re proud of our facility. And whether it’s routine janitorial service or sterilizing surgical instruments, we care about doing “clean” right. And it shows.

• We believe in the Physician Assistant.
Patients want the physician to be available, affordable, efficient, and capable. These are made possible through the responsible involvement of well-trained and well-supervised Physician Assistants. We need them. You need them. We believe in them. We’ve got good ones. And we’re proud of that.

• We’re cost-conscious.
While patients see us as “providers” of care, we are also patients ourselves. We understand first-hand that health care is sometimes difficult to afford. We remain conscious of that reality as we practice medicine.

• No language barrier.
All of us are fluent in English. A few of us are fluent in Spanish. Communication assistants are available for our hearing-impaired patients.

• We use an electronic medical record system.
The paper-based office chart has been around a long time. In fact, our office used such a system effectively for nearly two decades. But as good as that system was, it just wasn’t good enough. Using a highly secure computerized record system enables us to do a better job. Computers don’t solve everything, and can even replace old problems with new ones. But we’re already far more capable of serving patients’ needs than we were in the paper chart days, and we’re only warming up!

• We walk the talk.
We think of health as a precious gift—one which deserves to be taken care of. The people who make our practice special not only believe that. They demonstrate it. We feel more capable of helping patients become healthier by nature of the fact that we, ourselves, take such measures in our own lives.

• Our locations are convenient.
Our main office is within a block of 441 minutes from Summerfield and Ocala; and our Villages satellite is golf-cart accessible!

• We’re a team.
At FDB, you don’t just get a competent doctor, a caring nurse, a cheerful receptionist. You need more than that. You need that doctor to have medical records that have been filed properly; computers that work; schedulers who understand scheduling; billers who understand insurance companies; instruments that are properly sterilized. You need a solid set of talented people who don’t just work at the same office, but who work together. At FDB, we know that one person’s work reflects on all of us. We owe it to each other to maintain our collective reputation for excellence. We enjoy working together, and we’re proud of what we can do by nature of that integration.

• We’re still learning.
If you meet a doctor who’s satisfied that he learned everything he needs to know in medical school, run away. The people who have found each other in FDB seem to share a common need for continuous learning. All members of the team—doctors, nurses, business office staff, those in administration. . .all of us—are expected to learn from each other, to teach each other, and to develop new skills as an ongoing way of life.

• Sincerity.
Basically, everybody just seems to take what we do a little more seriously than other offices. We know how we’d want our mothers treated and we strive to keep that in mind as we do what we do. This is more than “just a job” for us: it’s how we derive professional fulfillment. We’re more conscious than most practices about what we stand for, and it shows. In short, we care. We really do.